but i will proceed your suggestion as quickly as possible But I have a doubt about that line. Understood! it may take me a while to back up. Please always attach reports as we go along. The set of data from the report will provide much needed information. Then browse to where your file is located and select it and click the Open button. To send ( upload) attachments please click the "ADD Files" link. Please attach mbst-grab-results.zip to your reply, like displayed here. Attach the mbst-grab-results.zip from the Desktop. Once you start it click Advanced > then Gather Logs Please download MALWAREBYRES MBST Support Tool Please set File Explorer to SHOW ALL folders, all files, including Hidden ones. I will then review and use that to guide us along. The first thing I need is to get a set of reports & logs from the Malwarebytes for Windows application. If I have not replied to your last post after 36 hours, please then send me a P M. Your topic will be closed if you haven't replied within 4 days! Please stick with me until I give you the "all clear". The removal of malware isn't instantaneous, please be patient. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.ĭo not run online games while case is on-going. You can copy them to a CD/DVD, external drive or a USB-storage drive or flash/thumb drive Lets keep these principles as we go along.Īny files that cannot be replaced. I will guide you along on looking for potential malware. We do need a diagnostic report from this machine. We will look deeply about the Edge browser. There is "some thing" that is possibly tied with the EDGE web browser. What the block notices mean is that Malwarebytes web protection is keeping your system safe from potential harm. Endpoint Detection & Response for Servers
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